Returns & Exchanges

At New Arrivals, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your latest fashion find isn't a perfect fit, we are here to help you find the right style or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain attached and intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal confirmation and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.